We collect two categories of information: information you provide directly and information collected automatically.

Information you provide: When you place an order or contact support, we collect your name, email address, country, phone number (if provided), preferred device, and order details including the plan you select and the payment method used. We also receive any message content you send through our contact form.

Information collected automatically: When you visit our website, we collect standard technical data such as your browser type, device type, approximate geographic region (country level), pages visited, and referring URLs. This helps us maintain security, diagnose issues, and understand how our service is used in aggregate.

Payment information: We do not store your full card or payment credentials. Payment processing is handled by our third-party payment providers, who operate under their own strict security and compliance standards. We receive only a confirmation reference and the last few digits of your payment method for identification purposes.

We use your information to: process and fulfill your subscription order, deliver setup instructions and service details to your email, provide customer support and respond to your inquiries, send important service notifications (such as renewal reminders or changes to our policies), detect and prevent fraud or abuse, and improve our website, content, and service quality.

We do not sell your personal information to third parties. We do not use your data to build advertising profiles or share it with advertising networks.

Under the EU General Data Protection Regulation (GDPR) and equivalent Nordic data protection laws, we process your personal data on the following legal bases:

Consent: When you provide information voluntarily (such as through our contact form), you consent to our processing of that information for the purpose stated at the point of collection.

Contract performance: We process your order and contact information to fulfill our subscription agreement with you, including delivering setup instructions and providing support.

Legitimate interests: We process certain data (such as technical logs and aggregate analytics) to operate our service securely, prevent fraud, and improve our offering, balancing our interests against your rights.

Legal obligation: We may retain certain records to comply with applicable legal, tax, or regulatory requirements.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including providing your subscription for its purchased duration, maintaining support records, and meeting legal obligations.

Order and account data is typically retained for the duration of your subscription plus a reasonable period thereafter for support and record-keeping. Contact messages are retained for up to 24 months. Technical logs are retained for up to 12 months.

You may request earlier deletion of your data, subject to our legal obligations to retain certain records. To request deletion, contact us through our contact page.

Depending on your region, you may have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can request correction of inaccurate or incomplete data.

Right to erasure: You can request deletion of your data, subject to legal exceptions.

Right to restrict processing: You can request that we limit how we use your data in certain circumstances.

Right to data portability: You can request a machine-readable copy of data you provided to us.

Right to object: You can object to processing based on legitimate interests or for direct marketing.

Right to withdraw consent: Where we rely on your consent, you can withdraw it at any time without affecting processing already carried out.

To exercise any of these rights, contact us through our contact page. We will respond within the timeframe required by applicable law (typically within 30 days).

We use minimal cookies and similar technologies for essential website functionality (such as maintaining your session) and aggregate analytics (understanding which pages are popular). We do not use cookies for cross-site advertising tracking.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality but will not prevent you from reading our content or contacting us.

We work with trusted third-party providers for payment processing, email delivery, and analytics. Each provider operates under appropriate data-protection agreements and processes data only on our behalf and under our instructions.

These providers may process data in regions outside the EU/EEA. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected to EU standards.

We do not share your data with third parties for their own marketing or commercial purposes.

Because we serve customers across the Nordic region and use global service providers, your data may be processed in countries outside your own. We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable law, regardless of where it is processed.

For transfers outside the EU/EEA, we rely on adequacy decisions, Standard Contractual Clauses, or other appropriate legal safeguards.

We apply reasonable technical and organizational measures to protect your information, including encrypted data transmission (TLS/SSL), access controls limiting data to authorized personnel, and regular security reviews.

No method of transmission over the internet or electronic storage is fully secure. While we strive to protect your data, we cannot guarantee absolute security.

Our service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be posted on this page with an updated date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your data, please contact us through our contact page. We are committed to responding promptly and transparently.